Website Design & Development

A website that feels like you.And works for the people using it.

We bring brand, content, design and development into one considered experience — so visitors can understand your business, find what they need and take the next step.

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An independent creative agency in North Vancouver. Available for remote collaboration.

Onyx Millworks website displayed on a laptop, showing its editorial layout and woodwork photography.
In practiceOnyx Millworks / Website presentation
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  • Structure & UX
  • Responsive design
  • Development & CMS

01The visitor’s journey

Build around the decisions your visitors need to make.

A good website answers the right questions in the right order. What do you offer? Is it relevant to me? Why should I trust you? What happens next?

We use those questions to shape the pages, content and navigation before designing the interface. Whether the next step is an enquiry, a booking or a purchase, the route should feel clear.

  1. What do you offer?

  2. Is it relevant to me?

  3. Why should I trust you?

  4. What happens next?

02What we bring

The visible design. The structure behind it.

  1. Strategy & content structure

    Page planning, content hierarchy and user journeys shaped around the business and its audiences.

  2. Website design

    Responsive interfaces, visual direction and useful interaction that extend your brand into a digital experience.

  3. Development & CMS

    The agreed website and reusable content structures, with a platform chosen to suit editing, functionality and ongoing ownership.

  4. Bookings & commerce

    Forms, booking connections or core ecommerce features when the project needs them. Product entry, third-party subscriptions and custom integrations are scoped explicitly.

  5. Launch & handover

    Cross-device checks, the agreed search and measurement setup, and guidance for managing the finished website.

The mix of services follows your brief. We agree the pages, functionality and content responsibilities before the build.

03Selected website work

Different businesses. Different routes through the website.

The structure follows the business. These projects show different ways to organise information, present the work and guide the next step.

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04The process

Resolve the structure before polishing the details.

  1. Plan

    We define the audience, purpose, pages, functionality and content responsibilities.

  2. Design

    We agree the interface and key journeys before moving into the full build.

  3. Build

    We develop the approved direction, connect the agreed features and prepare the content structures.

  4. Test & launch

    We check the important journeys across devices, prepare the handover and launch against an agreed checklist.

05Before we begin

What to know before the build.

Can you redesign an existing website?

Yes. We assess the current content, structure and platform first, then agree what should be retained, improved or rebuilt.

Which platform should we use?

The choice follows the requirements: editing, commerce, integrations, budget and maintenance. We recommend the platform after reviewing the brief, rather than selecting it before the needs are clear.

Can we manage the content ourselves?

Where a CMS is part of the brief, we build the agreed editable areas and explain how to use them. Design and structural changes may still need developer support.

Who supplies the copy and images?

We begin with your existing material and agree what needs to be written, photographed, designed or sourced. Responsibility and any production costs are set before the build.

Are hosting, domains and subscriptions included?

These are identified separately in the proposal so ownership and recurring costs are clear.

Do you provide support after launch?

We include the agreed handover and define post-launch support in the proposal. New functionality is scoped separately.

Let’s make it clearer

What does your website need to do next?

Tell us about the business, the current website if you have one, and the journeys that need to work better. We will help define a practical direction for the next version.

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